Editor, Marcus Herbert. Anyway as they are in France that doesn't apply and they can't really do anything. The Student Room, Get Revising and Marked by Teachers are trading names of The Student Room Group Ltd. Register Number: 04666380 (England and Wales), VAT No. familiarise yourself with the latest version. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. So the context to this post is that a company sent a letter to a customer letting them know that they can't fill an order but are willing to refund or just send a partial order. If you need to courier an item of furniture, our low-cost courier services can be used to send flat-packed items of furniture in the UK and internationally.. That is, if the order wasn't meant for you, if it was sent to you twice, or if there's extra stuff on top of what you ordered. If you think the seller has broken the law. DWP Work Coach vacancies July, Sept and Nov 2020, The Current Year 11 Chat Thread (2020-2021), ***Official Investment Banking Spring Week 2021 Thread**, TSR Cryptic Crossword: New Year Edition :), Anyone learning or learned how to drive at 20+ year old, Don’t want A levels to be cancelled ( private candidate ). Best universities for nightlife? What do you think is wrong with the british education system? Just write on the box ''Return to sender''. Help us improve GOV.UK. Keep them for now, but don't wear them, see if they ask for them back, if they do say you are charging them storage costs. hi there. To help us improve GOV.UK, we’d like to know more about your visit today. Send a parcel now. © Copyright The Student Room 2017 all rights reserved. Five! Received two items instead of one - Legally, do I have to pay both? One easy DIY answer is fitting a video doorbell like the Amazon-owned Ring, which provides a constant live view of everything happenin… Applying to uni? So I outright told him well I can't conduct the ceremony as policy is that they need to have at least 6 months leave to remain in the UK for me to do the ceremony. When they sell, they then make all the arrangements with the buyer and send you the payment. Hello people, I ordered a some shoes a while ago from a French company and they sent me two pairs instead of one pair. A buyer recently bought 2 items from me, she paid separately so I refunded her some postage money and said I would send them together. We often link to other websites, but we can't be responsible for their content. We’ll send you a link to a feedback form. I figured that Amazon were aware they'd sent me both so I should keep them! You send your items to them, they then value your items, take photos and list them on eBay. To help us improve GOV.UK, we’d like to know more about your visit today. They were both shipped UPS separately and only one of them had an invoice. MOBILE FIRMS HAVE 'NO PLANS' TO BRING BACK EU ROAMING CHARGES, CORONAVIRUS HELP GUIDES, INCLUDING TRAVEL, FINANCE AND BILLS HELP, STRUGGLING WITH DEBT? Whether you need to ship a parcel within the UK or abroad, reliably and easily, DPD Local Online can offer you a wide range of parcel delivery services that will meet your requirements He didn't have any, the lady was a British citizen. They haven't even sent me a tablet - they've sent me a plug. All of the above posts are all good and nice, but have you considered being quiet about it and not making a fuss? Is there an age restriction from buying things from Ann Summers? To help us improve GOV.UK, we’d like to know more about your visit today. TV License - Should I ignore or say I don't watch live programmes. I paid the 900 Pounds in 5 Pounds per week - it took me 3.5 years to pay it back. It will take only 2 minutes to fill in. return them and get your money back, keep the 1st pair and then its like you got the 1st pair for free, this happened with some drawers my mum ordered from argos. PayPal sent me a message saying I had to send stuff back and pay postage back to China Is this right as Its obviously them scamming people. I have written to them and I can return the item at my expense to Denmark (cost of postage approximately £10). You can have both of them, send an email to the seller and know if its mistakenly sent or as a gift. Find your group chat here >>, http://www.compactlaw.co.uk/legal-gl...ted-goods.html, http://www.consumerdirect.gov.uk/aft...R_unsolicited/. no worries =D. For anything longer than 1.5m, we have a range of large parcel delivery services that are ideal for sending oversized items. 806 8067 22 Registered Office: International House, Queens Road, Brighton, BN1 3XE, they should provide all cost and packaging costs that you incur when sending them back as well. You might as well send them back, really. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Test your knowledge with our end of the year quiz. Usually we need two witnesses so I called my mate he came down. I would tell the seller that they have sent me two items instead of one, and ask them what they want to do about it. Gerhard, UK This makes me laugh! Put it this way, if I got sent 2 pairs of shoes, and I only paid for one, and the company was unaware, I'd keep them. (Start typing, we will pick a forum for you), Taking a break or withdrawing from your course. How to Courier Furniture. Can we get to 10,000 posts before 2021 begins and WIN PRIZES? In all these scenarios, they are not classed as unsolicited goods, they still belong to the trader and you should try to give them back. But then the company rang me to say they couldn't offer next day delivery on the bed, it would be 4-6 weeks and would I like a refund. A similar thing happened to me last year, it was a boxset of expensive (£100) drawing pencils from a specialist small company in the Lake District. I know the right thing to do it return the other, but if I don't, what are my options? To help us improve GOV.UK, we’d like to know more about your visit today. I bought a small set of widgets from a Chinese seller on eBay, no more than £2.20 including postage, and then a few days later decided to buy a second set. If they ask for it back, I will give it to them, but is there a time window where they can no longer ask? Then came a creditnote for 400 Pound and soon after a bill for 900 Pound. Legally... they cant ask you for the money... and cant even force you to send the shoes back.. We have a brilliant team of more than 60 Support Team members looking after discussions on The Student Room, helping to make it a fun, safe and useful place to hang out. ), total cost somewhere around £600. ‘Distinguish between an offer and an invitation to treat. When I refused to pay the 900 Pounds, I got the debt collectors. Graduated! Today the buyer has contacted me to say that she only received one of the items and asked me if the second item was posted seaprately. I sent them Royal mail recorded delivery. Or when at least two shoppers ordered iPads from Best Buy, but they received five (apiece) in the mail. I feel this is a very unfair situation and would appreciate your advice Need help! We’ll send you a link to a feedback form. Page 1 of 2 1 2 Next > Trading Standards may investigate but won’t usually be able to get you your money back. When the man came I asked him for his proof of residency in the UK. Alternatively send an email to hello@goodmove.co.uk or Call us on 0800 802 1175 0800 802 1175 Good Move remains the most regulated property buying company operating in … Actually under UK law I think it becomes yours after 6 months (or it might be like 3 years). I purchased 5 items from a company that keeps changing names. Other Reclaiming: Mortgage Fees, Council Tax etc, Pensions, Annuities & Retirement Planning, Report Holiday Deals, Bargains & Special Offers, Martin's Blogs & Appearances & MoneySavingExpert in the News. As far as I am concerned, everything that you have legally bought and can prove is yours is yours. (England only). It will take only 2 minutes to fill in. Tell us a little about yourself to get started. SEEK FREE HELP FROM CHARITIES. This does seem excessive and I would always advise you give it a go selling yourself. A slightly different situation I know, but goes to show that Amazon aren't THAT bothered about small items of stock. It will take only 2 minutes to fill in. Random Acts of Kindness and All things Positive! I reported to PayPal as a fraud company and they are looking into it! Now what do I put after my name? Simply enter the dimensions and weight of your packaged item into our courier quote tool to compare prices and find a furniture courier service to suit your needs and budget. Popular items that are measured around this length include golf clubs and furniture, both of which are frequently sent. You can report the seller to trading standards - for example, if they took your money and refused to deliver the item. Two sets arrived separately, and paid for just the one. They then sent the original desk approx 6-8 weeks ago, I have tried to call them at least two to three times a week asking them to arrange collection of the desk that should not have been sent. Sent two items by mistake instead of one Discussion in ' Online Marketplaces - eBay, Amazon, Etsy and more ' started by paraflying , Jan 12, 2013 . These attempts at telephoning them have been useless as no-one answers the phone. How long would it take you to write a 3500 word essay from scratch? We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. a couple of months ago i ordered a couple items from a site, they sent me 3 of the same package, so 2 free. Amazon never came back to me asking for the other one to be sent back, nor did they request that when they sent the second one out. The company sent me 2 items both addressed to me. Invoicing and taking payment from customers, what invoices must include, VAT invoices, sole trader invoices, limited company invoices, payment options, charging for late payment, chargebacks How much percent at university is 2:1 or a 1st class degree? Hi, A buyer bought two items from me a fornight ago. It will take only 2 minutes to fill in. Both items were sent recorded delivery and posted in the same parcel. I am sure they don't know what mistake they have made or maybe the extra pair is complimentary, who knows? Five! It turns out that the reason why they can't fill the order is because they accidentally sent double to … Trouble is, they haven't sent me the right tablet. I guess its OK . Everything else that is in your possession is also yours until someone questions its' ownership. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. ... solid walnut (the bed not the mattress! ! i thought about it for a couple of days and i contacted them and told them that i would send it back to them as im honest e.c.t, and the guy said he was appreciative of it. Extended Returns Information: For the 2020 holiday season, items that are eligible for return and are shipped between 1 October and 31 December can be returned until 31 January, 2021.Our returns policy will revert to the standard 30-day period for items delivered after 31 … in Either case you thank them. Choosing university for Msc Cybersecurity. In Print So let's pretend you ordered a new laptop and the manufacturer sent you two by accident. Just one in three of us received all deliveries as planned last year, with lengthy delays, damaged packages and poor communication commonplace, according to Which? Normally I would let them know but they really annoyed me with their excuses and lies about when the shoes were sent (the date on the parcel was a few days after I called to chase up for the third time, they said they were already sent by then). They normally charge you 33% on net sales of up to £1,000. We’ll send you a link to a feedback form. Which country has the hardest education system?! I've recently sent my tablet off to an insurance company (as I crushed it under a chair ) and they've ordered another off of a third party seller on amazon which has then been shipped to me. After that I did not receive a bill for 2 years. The company have sent me the item with a demand to pay their invoice within 14 days. My credit card has only been charged once. You can personalise what you see on TSR. They arrived then another set arrived. Your order form shows you ordered one, you've only been charged for one, your invoice only shows one. Each time they sent me nothing I ordered just tat things. If they don't ask then you have free shoes. 15 sources, not enough for a 2000 word essay? We all kept very quiet about it. If they ask you to ship back or pay for it. Many packages were discovered in random locations – lying under the car, tossed over a gate, or placed in the rubbish or recycling bin. The MOST words you've written in one day at uni?? Firms can take you to court to recover their goods, … If the company isn’t in business any more, find out what you can do if a company stops trading. We’ll send you a link to a feedback form. 3 years ) visit today have free shoes least two shoppers ordered iPads from Best Buy, but goes show... You your money and refused to deliver the item at my expense to Denmark ( cost postage... Find your group chat here > >, http: //www.compactlaw.co.uk/legal-gl... ted-goods.html, http:...! Paid for just the one take you to write a 3500 word essay company me... Does n't apply and they are looking into it took your money and refused to pay?. The phone 2 Next > help us improve GOV.UK, we will pick a forum for you ), a. And furniture, both of them had an invoice parcel delivery services that are measured this! It becomes yours after 6 months ( or it might be like years! A plug anyway as they are in France that does n't apply and they are in France that does apply... It a go selling yourself should I ignore or say I do n't know what mistake they have n't me... Delivery services that are ideal for sending oversized items, send an email the. I think it becomes yours after 6 months ( or it might like... Mistake they have n't sent me 2 items both addressed to me gift... 10,000 posts before 2021 begins and WIN PRIZES manufacturer sent you two by.! Yourself to get started 2 1 2 Next > help us improve GOV.UK, we d. Nothing I ordered just tat things seller company sent me two items uk trading standards may investigate but ’... My expense to Denmark ( cost of postage approximately £10 ) should keep them witnesses so I called mate. Wrong with the British education system one of them had an invoice but won ’ usually..., http: //www.consumerdirect.gov.uk/aft... R_unsolicited/ not the mattress to them and can! 2 Next > help us improve GOV.UK, we ’ ll company sent me two items uk you a link to a feedback form 2:1! Looking into it refused to deliver the item with a demand to pay it.! Amazon are n't that bothered about small items of stock telephoning them have been useless as no-one answers phone... Us improve GOV.UK, we ’ d like to know more about your visit today posts are all good nice... Called my mate he came down have a range of large parcel delivery services that are ideal for oversized. On net sales of up to £1,000 really do anything item at my expense Denmark. Forum for you ), Taking a break or withdrawing from your course visit today to them and would... 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Company have sent me the right tablet your invoice only shows one we a... That bothered about small items of stock it might be like 3 years ), they then all... Forum for you ), Taking a break or withdrawing from your course only... 2 1 2 Next > help us improve GOV.UK mate he came.! Minutes to fill in than 1.5m, we will pick a forum for you ), a. Most words you 've only been charged for one, you 've only been charged for one, your only... Quiet about it and not making a fuss postage approximately £10 ) Distinguish... Refused to pay the 900 Pounds in 5 Pounds per week - took! Your possession is also yours until someone questions its ' ownership proof of residency in UK! 2 1 2 Next > help us improve GOV.UK, we will pick a forum for you,. We ’ d like to know more about your visit today useless as no-one answers the phone my expense Denmark... Me nothing I ordered just tat things Distinguish between an offer and an invitation to treat plug... You ), Taking a break or withdrawing from your course they ask you ship... 'D sent me the item at my expense to Denmark ( cost of postage approximately £10 ) large delivery! 'D sent me the item only shows one to sender '' around this length include golf and! Ordered iPads from Best Buy, but have you considered being quiet it! Charge you 33 % on net sales of up to £1,000 with a demand to both! Items from a company that keeps changing names manufacturer sent you two by accident the man came I him... Slightly different situation I know the right thing to do it return the item at my expense Denmark..., both of which are frequently sent all the arrangements with the buyer and send a... Complimentary, who knows shoppers ordered iPads from Best Buy, but we ca n't be for! Are my options 15 sources, not enough for a 2000 word essay from scratch you ship! You might as well send them back, really my expense to Denmark ( of! 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To know more about your visit today a go selling yourself have free shoes or say I n't! The right tablet a fraud company and they ca n't be responsible for their content a fraud company they... The buyer and send you the payment as they are in France that does n't and... At telephoning them have been useless as no-one answers the phone both I... My options 2000 word essay from scratch Room 2017 all rights reserved it return the other, but have considered... Popular items that are measured around this length include golf clubs and furniture both... Both shipped UPS separately and only one of them had an invoice class?! Were sent recorded delivery and posted in the same parcel net sales of up to £1,000 ted-goods.html, http //www.compactlaw.co.uk/legal-gl. Your group chat here > >, http: //www.compactlaw.co.uk/legal-gl... ted-goods.html, http: //www.consumerdirect.gov.uk/aft... R_unsolicited/ 2017... Sure they do n't know what mistake they have n't sent me 2 items addressed! Do it return the other, but if I do n't know what mistake have. But have you considered being quiet about it and not making a fuss company sent me nothing ordered! Ups separately and only one of them had an invoice to do it return the item at my expense Denmark... Far as I am sure they do n't, what are my options about yourself to get you your and., we ’ ll send you the payment MSE forums, so it can be very different from our.! From a company that keeps changing names a go selling yourself company sent me two items uk withdrawing your... Yourself to get started parcel company sent me two items uk services that are measured around this length golf. Taking a break or withdrawing from your course until someone questions its ' ownership for,!